Tag Archives: counselling

Ambulance Service Staff

As you may know, I used to work for the Scottish Ambulance Service, as an EMD (emergency call handler) for five years, and then as an EDQ (auditor of emergency calls). It’s been over a year now since I left, and I am delighted to now be able to offer low cost sessions to ambulance service staff.

If you are working for an ambulance service in the UK, and you are interested in counselling, whether for something work related or not, do get in touch to arrange an initial meeting or book in a first session.

These sessions cost £35 for 50 minutes. I’m happy to work weekly, fortnightly or less often, and understand the demands of shift work. Apart from the difference in cost, these sessions will be no different from any other sessions I offer, and you will be treated the same as any other client.

I look forward to hearing from you.

Why is counselling good?

I googled ‘why is counselling good’ and got lots of very sensible answers. And then I googled ‘evidence that counselling works’, and again the same. There’s plenty of evidence that counselling works to ease the pain, and lots of good reasons explaining why.

I thought I might share (some of) the reasons I think it’s good:

1. Your counsellor doesn’t want to reassure you:

However much your friends and family love you, often there are feelings you just can’t share with them. You might find that when you try and describe your pain, they want to reassure you so that you feel better. In counselling, you can explore all the really awful things you are thinking and feeling, without your counsellor trying to reassure you or fix you. It’s a place where you can say out loud the worst of what is in your head. And once it’s outside, in the world, you and your counsellor can look at it carefully, and find out more about it. Maybe, under this open examination, it might change and lose its power.

2. Your counsellor isn’t waiting to tell you about their own things:

Most conversations are two way – and so are the conversations with your counsellor. But the difference is that in counselling, it’s all about you. Your counsellor is there to talk with you about you – they might give you a little bit of psycho-education (share their knowledge about mental health), but otherwise, their focus is on you. That might take a little bit of getting used to, and if you’re struggling with being the centre of attention, this might even be something to explore together!

3. Your counsellor accepts you:

Your counsellor has the attitude that whatever you do or have done, has come from a place of trying to do your best. Person-centred counsellors particularly believe that we humans are always trying to live our best life. That doesn’t mean that things always work out for us, particularly as you might have learnt some things in the past that don’t actually work well for you in the long run.

4. Your counsellor is on your side:

If you’ve got a decision to make or a dilemma, talking about it with your counsellor can be a great place to find out what you really want to do, and whether that’s going to be possible. As well as listening to your words, your counsellor’s also going to be noticing changes in your body, face, tone of voice and so on, and letting you know about these changes. This knowledge might give you insight that you wouldn’t otherwise have had.

5. You can tell secrets to your counsellor:

Some secrets are nice ones, but sometimes you might be keeping secrets that you’d rather be rid of. Your counsellor will be able to hear your secrets. Once the secrets are out in the room, maybe something will happen to them, maybe they will lose their power.

6. Your counsellor appreciates all the different parts of you:

Sometimes you might find yourself putting certain parts of yourself front and centre, because you know that these are the bits that your family/society/your friends love the most. With your counsellor, you can be all that you are. It’s a good place to practise letting other parts of you share the limelight. When your counsellor accepts them, maybe it can feel possible that you can accept them too.

7. The relationship with your counsellor is a real relationship:

And there is something about being in relationship with other humans that helps us. You might be paying your counsellor (or you might get counselling through your work or university) but this doesn’t mean that your counsellor doesn’t genuinely care about you. This might remind you (if you need reminding) that you are a person worth caring about.

I hope counselling helps you, and you can build your own list of reasons why counselling is good.

Getting ready for a session

There are different things you might want to do before a counselling session.

During the session it’s important that you feel as comfortable as you can. I wonder what that means for you: do you need a special place, or your favourite drink? Would you like a cushion or a pet on your lap? If you have your session at the same place as you are working from, how can you make your counselling time different to your work time? Could you move your device/chair so you have a different point of view? Can you cover your work stuff so that it doesn’t distract you? If there are other people around, maybe you could put a sign on your door so that you won’t be interrupted.

If you have time, you might find that going for a quick walk before a counselling session can be a good time to set aside the rest of your day, and clear your head. Some people like to do some mindfulness before a session: you might want to set aside a short time to sit quietly, and turn your attention to each part of your body, noticing how it feels, and if there is any tension held anywhere. Feel your feet on the floor, feel any contact your body is making with anything else. How does your body feel right now? If doing this doesn’t feel right to you, don’t worry, it’s just an idea.

Something you could ask yourself is how you would like to use your counselling session. The best thing for you might be to show up, and see what comes with you. Or you might have a particular topic you’d like to explore. Maybe you are coming to counselling with a specific goal in mind, and you want to talk about something connected to that goal. Do you keep a diary or a journal? This might be a good place to look if you aren’t sure what would be helpful. Has something happened that left you with some feelings that surprised you – maybe a situation that your head tells you is simple, but your feelings and emotions don’t agree.

You might need to try different things before your sessions until you hit on the thing that’s right for you – or you might do something different every time! There’s no one ‘right’ way to prepare, but there might be a right way for you – something that supports you in getting the most from your counselling session.

Our First Session

If you haven’t had counselling before, or even if you have, you might be wondering what will happen when we meet for our first session.

Before our first session, we might have had a quick chat on the phone or over Zoom, just to check that we are a good match, or we might have exchanged emails setting up the appointment. You’ll already know something of how I work, and I might know something of what brings you to counselling.

At our first session, there is some information I need to share with you, and some information I need to get from you. I’ll go over confidentiality, some boundaries and anything else you need to know about the counselling relationship. I’ll check with you that you are set up comfortably for our sessions and the times just before and after. Then I’ll ask you about your experience and expectations of counselling, and what you are hoping for. I’ll also want to know what support you have around you, and what you typically reach for to support yourself when times are hard. I’ll also ask if there’s anything else you think I should know.

First sessions are different from other sessions, I might feel like I am interrogating you when I ask you all these questions. In a typical session, what we talk about will be led by you – it’s your time to explore whatever you want. And our first session is still your time, we can start talking about what has brought you to counselling if you would like to. Also, we don’t have to do this. It might feel better for you to wait until a future session to get into it. You’ll know best what is right for you.

It’s not unusual to find unknown situations scary – when we don’t know what’s going to happen, our bodies might worry that we are in danger, and get ready to protect us. If you are interested in starting counselling with me, I hope this information has helped you have a better understanding of what you might be getting into. Remember that you can also ask questions before we meet, and at any time during our work.

Contact me if you’d like to know more, or if you’d like to book a first session: